PRIVACY POLICY

Effective Date: July 7, 2026

Living Water Plumbing Consulting LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit AskAMasterPlumber.org or use our plumbing consulting services.

  1. INFORMATION WE COLLECT

We may collect the following information:

• Name
• Email address
• Phone number
• Billing information
• Photos and videos you voluntarily upload
• Plumbing project information you provide
• Communications between you and our company
• Device and browser information
• IP address and website usage analytics

  1. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide plumbing consulting services
• Schedule appointments
• Process payments
• Respond to customer inquiries
• Improve our website and services
• Maintain business records
• Comply with legal obligations

  1. PAYMENT PROCESSING

Payments are securely processed through third-party payment providers such as Stripe. We do not store your full credit card information on our servers.

  1. CUSTOMER PHOTOS AND VIDEOS

Any photos or videos you submit are used solely for evaluating your plumbing issue and providing consulting recommendations. We do not sell or publicly share your submitted images without your permission unless required by law.

  1. COOKIES

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

  1. INFORMATION SHARING

We do not sell your personal information.

We may share information only when necessary to:

• Process payments
• Operate our website
• Comply with legal requirements
• Protect our legal rights

  1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

  1. YOUR RIGHTS

Depending on your location, you may have rights to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information where permitted by law

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

  1. CHILDREN’S PRIVACY

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

  1. CONTACT US

Living Water Plumbing Consulting LLC

Website:
AskAMasterPlumber.org

Email:
support@AskAMasterPlumber.org

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.